Delivering market leading APM solutions to global customers requires a dedicated and flexible organisation. From the very beginning, MaxGrip – the developer and owner of Optimizer+ – sought to combine the extensive knowledge of our global consultancy network with dedicated software development teams that make use of the latest technology. We use AGILE and SCRUM software development methodologies, to ensure that our customer demands and the experience of our consultants perfectly blend into our products. This has led to the high usability and user friendliness of our products, while packaging powerful technology and analytics functionalities under the hood.
Top notch services and support
We have a constant release cycle of new versions. This ensures future readiness and continuous improvement and expansion of software functionalities and technology. Our software roadmap reflects the latest insights in the future of APM software. Our 24/7 support team is further strengthened by a number of certified reselling and services partners to deliver top notch services and support around the globe. Our in-house software quality and testing team ensures that each software release is delivered stable, with all documentation and training possibilities required. This includes delivery of documentation and training through our E-Learning portal. That way, our customers have 24/7 online access to all the latest content.